Privacy Policy
Last Updated: 06th December 2024
Thank you for visiting the Spacemaker Fitted Furniture website (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with us. By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Spacemaker Fitted Furniture is a UK-based company offering bespoke fitted furniture solutions. Our registered office is located at: Paycocke Road, Basildon, Essex SS14 3NW
For any questions about this Privacy Policy, please contact us using the details provided in the “Contact Us” section below.
2. Personal Data We Collect
We may collect the following types of personal information about you:
- Contact Details: Such as your name, email address, phone number, and postal address when you fill out our enquiry forms.
- Enquiry Details: Any additional information you provide related to your enquiry or request for our services.
- Cookie Data: Information about your usage of our website, such as IP address, browser type, browsing patterns, and pages visited. For more information, please see the “Cookies” section below.
We do not collect or process sensitive personal data (such as information about your health, political opinions, or religious beliefs).
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- Responding to Enquiries: To process and respond to your enquiries regarding our services.
- Providing Information and Marketing: To send you relevant information about our services, promotions, or events that may be of interest to you, in line with your chosen communication preferences.
- Website Improvement: To understand how visitors use our website and to improve its performance, user experience, and content.
- Legal and Regulatory Compliance: To comply with our legal obligations, including record-keeping and reporting requirements.
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Our Lawful Basis for Processing
We rely on one or more of the following lawful bases under UK GDPR to process your personal data:
- Consent: Where you have given us explicit consent to process your data for a specific purpose (e.g., marketing communications).
- Legitimate Interests: We may process your data where it is necessary for our legitimate interests (or those of a third party), provided these do not override your rights and interests. Our legitimate interests include operating our business, improving our website, and responding to your enquiries.
5. Marketing Communications
Where you have provided your consent, we may send you marketing communications (such as newsletters, special offers, or updates) that we believe will be of interest to you, based on your enquiry or interactions with us. You can withdraw your consent or opt out of receiving marketing communications at any time by following the unsubscribe link in any email we send or by contacting us directly.
6. Cookies
We use cookies and similar technologies to enhance your experience and analyse usage of our website. Cookies are small text files placed on your device to help us understand how you interact with our site. They allow us to:
- Remember your preferences and improve site functionality.
- Analyse site performance and user behaviour for continuous improvement.
You can manage or disable cookies through your browser settings. However, disabling cookies may impact the functionality of our website. For more details, please refer to our [Cookie Policy] (if available) or contact us for further information.
7. Data Sharing and Retention
Sharing:
We may share your personal data with third parties who provide services to us (e.g., website hosting, analytics, or marketing support) for the purposes described in this Privacy Policy. These third parties are contractually required to protect your data and only process it on our instructions.
We will also share your data when required to do so by law or to protect our rights or the rights of others.
Retention:
We retain your personal information only for as long as is necessary to fulfil the purposes for which we collected it, to comply with our legal and regulatory obligations, and for the establishment, exercise, or defence of legal claims. Generally, this means we keep your data for the duration of your relationship with us, plus any applicable retention period required by law.
8. International Transfers
We do not currently transfer your personal data outside the UK. If this changes in the future, we will ensure that any such transfer is subject to appropriate safeguards and in compliance with UK data protection laws.
9. Your Rights Under UK Data Protection Law
You have certain rights regarding your personal data, subject to legal conditions and limitations. These include:
- Access: The right to request a copy of the personal data we hold about you.
- Rectification: The right to ask us to correct any inaccurate or incomplete data.
- Erasure: The right to request that we delete your personal data where there is no compelling reason for us to continue processing it.
- Restriction: The right to restrict our processing of your data in certain circumstances.
- Objection: The right to object to our processing of your data for direct marketing or where our lawful basis is legitimate interest.
- Data Portability: The right, in certain circumstances, to receive your personal data in a structured, commonly used and machine-readable format and have that data transmitted to another controller.
If you wish to exercise any of these rights, please contact us using the details below. If you are not satisfied with our response, you have the right to lodge a complaint with the UK’s data protection authority, the Information Commissioner’s Office (ICO), at www.ico.org.uk.
10. Security
We take reasonable steps to ensure that your personal data is protected against unauthorized or unlawful processing and against accidental loss, destruction, or damage. We use appropriate technical and organizational measures to safeguard your data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you by posting the updated policy on our website, with the “Last Updated” date at the top of this page indicating when it was most recently revised.
12. Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
Email: sales@spacemaker.co.uk
Post: Paycocke Road, Basildon, Essex SS14 3NW
We are committed to working with you to ensure a fair resolution of any complaint or concern about privacy.
Thank you for taking the time to read our Privacy Policy.